Privacy policy

Privacy Policy

Last Updated: August 10, 2026

1. Introduction

Welcome to There and Back Again Moving LLC.

This Privacy Policy explains how There and Back Again Moving LLC ("Company", "we", "us", or "our") collects, uses, stores, protects, and discloses your personal information when you visit our website, browse our online store, purchase products, communicate with us, or use any related services (collectively, the "Services").

We respect your privacy and are committed to protecting your personal information. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

When you interact with our Services, we may collect different types of personal information depending on how you use our website.

Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

Full name
Email address
Phone number
Billing address
Shipping address
Payment information
Account information
Order details
Customer service communications
Reviews, feedback, or other information you submit

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Device information
Operating system
Website pages viewed
Products viewed or searched
Date and time of website visits
Referral sources
Website interaction data

This information helps us improve our website performance and provide a better customer experience.

3. How We Collect Information

We may collect information through:

Direct Interactions

Information you provide when you:

Create an account
Place an order
Contact customer service
Subscribe to marketing communications
Submit forms or requests

Automated Technologies

We may collect information automatically through:

Cookies
Web beacons
Analytics tools
Similar tracking technologies

Third-Party Services

We may receive information from service providers that support:

Payment processing
Shipping and delivery
Website analytics
Marketing services
Fraud prevention

4. How We Use Your Information

We may use your personal information for the following purposes:

Providing Services

Including:

Processing and fulfilling orders
Processing payments
Shipping products
Managing returns and refunds
Providing customer support

Improving Our Business

Including:

Improving website functionality
Understanding customer preferences
Developing products and services
Analyzing website performance

Communication

We may use your information to:

Respond to customer inquiries
Provide order updates
Send important service notifications
Provide promotional communications where permitted

Security and Fraud Prevention

We may use information to:

Detect fraudulent transactions
Protect customers and our business
Maintain website security
Prevent unauthorized activity

Legal Compliance

We may process information when necessary to:

Comply with applicable laws
Respond to legal requests
Protect our legal rights

5. Payment Information

All payments are processed through secure third-party payment providers.

We do not directly store complete credit card numbers or sensitive payment information.

Payment processors may collect and process your payment information according to their own privacy policies and security standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember customer preferences
Maintain shopping cart functionality
Understand website traffic
Improve website performance
Provide personalized shopping experiences

You may control or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

7. Shopify Platform

Our online store is powered by Shopify.

Shopify provides the technology platform that allows us to sell products and provide Services to customers. Shopify may collect and process personal information according to its own privacy practices.

Information submitted through our website may be shared with Shopify and related service providers to:

Process transactions
Provide website functionality
Support analytics
Improve customer experiences

8. How We Share Personal Information

We may share your personal information with trusted third parties when necessary.

These may include:

Service Providers

Such as:

Payment processors
Shipping companies
Fulfillment providers
Website hosting providers
Analytics providers
Customer support providers

Business Partners

We may share information with partners who help us operate our business and provide services.

Legal Requirements

We may disclose information when required by:

Law enforcement
Government authorities
Legal proceedings
Court orders

We do not sell your personal information.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security policies, or content of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as necessary to:

Provide our Services
Complete transactions
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, we will take reasonable steps to securely delete or anonymize it.

12. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including:

Right to Access

You may request information about the personal data we hold about you.

Right to Correction

You may request correction of inaccurate personal information.

Right to Deletion

You may request deletion of your personal information where permitted by law.

Right to Opt Out

You may opt out of certain marketing communications.

Right to Data Portability

You may request a copy of your personal information in a commonly used format.

To exercise these rights, please contact us using the information below.

13. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to request deletion
Right to correct inaccurate information
Right to opt out of certain data sharing
Right not to receive discriminatory treatment for exercising privacy rights

To submit a privacy request, contact us using the information below.

14. European Economic Area (EEA) and UK Privacy Rights

If you are located in the European Economic Area or the United Kingdom, you may have rights under applicable data protection laws, including:

Access to personal information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Objection to processing
Withdrawal of consent

15. Children's Privacy

Our Services are not intended for children under the age of majority.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

We encourage customers to review this Privacy Policy periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

There and Back Again Moving LLC

Business Address:
5121 East Yale Avenue
Denver, CO 80222
United States

Registered Agent Address:
1580 N Logan St. Ste 600-111
Denver, CO 80203-1942
United States

Email:
ElieneBaptista7@gmail.com

Phone:
+1 (310) 555-0286