Terms of service

Terms of Service

Last Updated: August 10, 2026

1. Introduction

Welcome to There and Back Again Moving LLC.

These Terms of Service ("Terms", "Agreement") govern your access to and use of our website, online store, products, services, content, features, and tools (collectively referred to as the "Services").

Throughout these Terms, the words "we," "us," and "our" refer to There and Back Again Moving LLC.

By visiting our website, browsing our store, creating an account, placing an order, or using any part of our Services, you agree to be legally bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not access or use our website or Services.

Our online store is hosted through Shopify, which provides the technology platform that allows us to provide our products and Services to customers.

2. Eligibility and Account Use

By using our Services, you confirm that:

  • You are at least the age of majority in your state or country of residence.

  • You have the legal capacity to enter into this agreement.

  • All information you provide is accurate, complete, and current.

If you create an account with us, you are responsible for:

  • Maintaining the confidentiality of your account login information.

  • Protecting your password and account credentials.

  • All activities conducted through your account.

You agree not to transfer, sell, or share your account with another person.

We reserve the right to refuse service, suspend accounts, or terminate access when necessary to protect our business, customers, or legal rights.

3. Products and Services

We make every effort to display our products and services accurately.

However, we cannot guarantee that:

  • Product colors will appear exactly as shown on your device.

  • Product images perfectly represent actual products.

  • Product descriptions are completely free from errors.

Descriptions, prices, availability, and product information may be changed at any time without notice.

We reserve the right to:

  • Modify or discontinue products.

  • Limit quantities available.

  • Refuse orders.

  • Correct errors in product information.

4. Orders and Purchase Agreement

When you place an order through our website, you are submitting a request to purchase products.

An order is not considered accepted until:

  • Payment has been successfully processed.

  • We confirm acceptance of your order.

We reserve the right to accept or decline any order for reasons including:

  • Product availability issues.

  • Incorrect pricing information.

  • Suspected fraudulent activity.

  • Payment problems.

  • Shipping restrictions.

If we cancel or modify an accepted order, we will attempt to notify you using the email address or phone number provided during checkout.

All purchases are subject to our Refund and Return Policy.

5. Pricing and Payments

All prices displayed on our website are listed in applicable currency and may change at any time.

The price charged for your order will be the price displayed at checkout.

Prices may exclude:

  • Taxes

  • Shipping fees

  • Customs charges

  • Import duties

You agree to provide accurate payment and billing information.

You authorize us and our payment service providers to charge your selected payment method for all purchases made through our Services.

We are not responsible for payment processing delays caused by banks, payment providers, or third-party financial institutions.

6. Shipping and Delivery

We make reasonable efforts to process and ship orders promptly.

However, delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Events outside our reasonable control

Once an order has been shipped, customers should track delivery through the carrier's tracking information.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses provided by customers.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our separate Refund Policy.

Customers should review our Refund Policy before purchasing.

Our policies may include requirements regarding:

  • Return eligibility

  • Product condition

  • Return deadlines

  • Refund processing times

  • Exchange procedures

8. Intellectual Property Rights

All content available through our Services, including but not limited to:

  • Logos

  • Brand names

  • Website design

  • Images

  • Graphics

  • Product descriptions

  • Text

  • Software

  • Other materials

is owned by or licensed to There and Back Again Moving LLC and protected by applicable intellectual property laws.

You may not:

  • Copy

  • Modify

  • Reproduce

  • Distribute

  • Sell

  • Republish

  • Use our content for commercial purposes

without our prior written permission.

9. User Comments and Feedback

If you submit reviews, comments, suggestions, ideas, or other feedback ("Feedback"), you grant us permission to use such Feedback for business purposes, including:

  • Improving products and services.

  • Marketing.

  • Website improvements.

  • Customer experience enhancements.

You represent that your Feedback:

  • Does not violate any third-party rights.

  • Does not contain unlawful, harmful, or misleading information.

  • Does not include malicious software.

We reserve the right to remove Feedback that violates these Terms.

10. Third-Party Services and Links

Our website may include links, tools, applications, or services provided by third parties.

These third-party services may have their own terms and privacy policies.

We do not control and are not responsible for:

  • Third-party website content.

  • Security practices.

  • Product quality.

  • Services provided by third parties.

Your use of third-party services is at your own risk.

11. Shopify Platform

Our store is powered by Shopify.

Shopify provides the technology infrastructure that allows us to operate our online store.

However, purchases made through our website are transactions directly between you and:

There and Back Again Moving LLC

Shopify is not responsible for:

  • Product quality.

  • Shipping issues.

  • Returns.

  • Refund disputes.

  • Customer service matters related to purchases.

12. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our Services is handled according to our Privacy Policy.

By using our Services, you acknowledge that you have reviewed and accepted our Privacy Policy.

We may collect and process information necessary for:

  • Processing orders.

  • Providing customer support.

  • Improving services.

  • Preventing fraud.

  • Complying with legal obligations.

13. Prohibited Activities

You agree not to use our Services for:

  • Any unlawful purpose.

  • Fraudulent activity.

  • Unauthorized access attempts.

  • Uploading harmful code or viruses.

  • Interfering with website operation.

  • Collecting personal information without permission.

  • Violating intellectual property rights.

  • Misrepresenting your identity.

We reserve the right to suspend or terminate access for violations of these Terms.

14. Disclaimer of Warranties

Our Services and products are provided on an "as available" and "as is" basis.

To the maximum extent permitted by law, we do not guarantee that:

  • The website will always operate without interruption.

  • Information will always be accurate.

  • Products will meet every customer's expectations.

Certain jurisdictions may not allow limitations of warranties, so some limitations may not apply to you.

15. Limitation of Liability

To the maximum extent permitted by law, There and Back Again Moving LLC, its owners, employees, partners, affiliates, service providers, and suppliers shall not be liable for indirect, incidental, special, or consequential damages arising from:

  • Use of our Services.

  • Purchase of products.

  • Website errors.

  • Delays or interruptions.

  • Third-party services.

16. Indemnification

You agree to defend, indemnify, and hold harmless There and Back Again Moving LLC from claims, damages, losses, liabilities, and expenses arising from:

  • Your violation of these Terms.

  • Your misuse of our Services.

  • Your violation of applicable laws.

  • Your infringement of third-party rights.

17. Governing Law

These Terms of Service shall be governed by and interpreted according to the applicable laws of the United States and the State of Colorado.

Any disputes relating to these Terms shall be handled in the appropriate courts located in the jurisdiction where There and Back Again Moving LLC operates.

18. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will become effective when posted on our website.

Your continued use of our Services after updates are posted means you accept the revised Terms.

19. Contact Information

If you have questions regarding these Terms of Service, please contact us:

There and Back Again Moving LLC

Business Address:
5121 East Yale Avenue
Denver, CO 80222
United States

Registered Agent Address:
1580 N Logan St. Ste 600-111
Denver, CO 80203-1942
United States

Email:
ElieneBaptista7@gmail.com

Phone:
+1 (310) 555-0286